FAQ

FREQUENTLY ASKED QUESTIONS

Everything You Need to Know

Find quick answers about bookings, payments, cancellations and our travel services.

We provide Flight Booking, Hotel Booking, Bus Booking, Holiday Packages and travel-related assistance.

Yes. You can search available domestic and international flights and make bookings through our platform, subject to availability and applicable airline terms.

Yes. Available bus services can be searched and booked through our platform, subject to operator availability and applicable terms.

Yes. Customers can search available hotels and make reservations based on available inventory, rates and applicable hotel policies.

Travel fares, hotel rates and other inventory are dynamic and may change. The applicable price displayed at the time of final booking and confirmation will apply, along with any applicable taxes, fees or charges.

Cancellation depends on the airline, hotel, bus operator or other service provider. Applicable cancellation charges and refund conditions will be determined according to the terms applicable to your booking.

Booking modifications are subject to the rules and availability of the relevant service provider. Fare differences, amendment charges or other applicable fees may apply.

Following successful booking and payment, the applicable ticket, voucher, booking confirmation or reference details will be provided using the contact information supplied during booking.

If an airline, hotel, bus operator or other service provider cancels or changes a booking, the applicable supplier’s policy will determine the available options, refund or alternative arrangements.

Yes. We support domestic and international travel requirements, subject to service availability and applicable airline, supplier, immigration, visa and destination requirements.

Our platform is designed to display real-time or near-real-time availability for supported services. However, availability is controlled by airlines, hotels, bus operators and other suppliers and may change at any time.

Payment methods available through the website may include online payment methods and other payment options specifically provided by KaNa Travels & Holidays.

Applicable service fees, convenience fees, taxes or other charges may apply depending on the selected service and booking.

Yes. Customers can contact our team for customized domestic and international holiday packages based on destination, duration, budget, group size and travel requirements.

Before completing payment, customers should carefully check passenger or traveller names, travel dates, destinations, timings, contact details and all other booking information.

Main Support: +91 99728 34321

24/7 Support: +91 95666 35644

Email: info@kanatravelsholidays.com

Working Hours: 10:00 AM – 5:30 PM on working days for regular support.

Registered Office:
KaNa Travels & Holidays,
No. 786, Opposite All India Radio Station,
Keezhakonam, Nagercoil,
Kanyakumari District, Tamil Nadu – 629004, India.

Branches:
Hassan, Karnataka;
Dehradun, Uttarakhand;
Leh, Ladakh (UT).

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